Maintenance for curly patterns should be done 3 times per week or as desired, with a spray wash (spray bottle composed of leave in conditioner diluted with water). Conditioner or leave in conditioner choices are to be used at your discretion, however, please be sure that it is sulfate free & a non-alcohol product with great quality. AIR DRY AND USE WIDE TOOTH COMB.

Maintenance for body wave hair is to co wash every 2 weeks with conditioner & complete wash with shampoo & condition every 4 weeks. AIR DRY AND USE WIDE TOOTH COMB. You can do so as often as you please, but these are our suggestions. Only sulfate free & non-alcohol products are recommended.

Maintenance for straight hair is to co wash every 2 weeks with conditioner & complete wash with shampoo & condition every 4 weeks. AIR DRY AND USE WIDE TOOTH COMB. You can do so as often as you please, but these are our suggestions. Only sulfate free & non-alcohol products are recommended.

Remember to be gentle when handling your lace. Tugging, scratching or rough handling will result in balding and will affect the longevity of the lace.

Be cautious when using heat to avoid damaging the hair. Heat temperatures should not exceed 450 degrees.

We would highly recommend that you seek help from a professional colorists to avoid causing any damage to your crown or hair extensions.

Sleeping in a satin scarf is recommended as well.

Hair will last 1 year or more if properly maintained.

Recommended products are Marc Anthony Strictly Curls Collection, Argan Oil Curl Cream, Dove Intensive Repair Shampoo and Conditioner, Tressemme Luxurious Moisture Shampoo and Conditioner and My Sew Magic Foam.

Each bundle is 3.5-4 oz.

Due to the sanitary nature of our products there are no refunds. This is NON-NEGOTIABLE.

Customer service is our priority and we will do our best to resolve every issue. If there was an issue on our end, please send the unit back within 5 days. If the unit is not returned within the allotted timeline, the unit will not be accepted. If the wig is altered in any way the wig cannot be returned or replaced.

Please be sure to choose the correct lengths and textures when purchasing hair as there are no returns.

USPS is our preferred carrier and products are shipped at the flat rate. Shipping confirmation and tracking is available via email as soon as your order departs our place of business.

All custom wigs and products will be shipped according to the processing times as specified on the product page. Upon your order being placed and confirmed, you will receive a confirmation email. All orders take 3 to 5 days to process BEFORE it is shipped out. Standard shipping can take 3-5 business days. We are not responsible for any packages once they have been shipped. If you require a signature, please email us upon placing your order.

After 24 hours please contact you local USPS office for information regarding your package. If after 72 hours you are still unable to locate your package please email so that we may assist you in this matter.